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Thank you for your support in 2016!

THT Hospitality Training (Pty) Ltd would like to say thank you to all the students that enrolled and completed the ETDP Seta Accredited Facilitator, Assessor and Moderator courses through our correspondence programme this year, to our hospitality students – well done on your achievements. To all the clients that we have worked with, thank you for choosing us.  To every person we have had the privilege of doing business with, no matter how big or small, thank you so much for believing in us!  We wish you all a blessed Christmas and a well deserved rest with your family and loved ones.  May 2017 be a great year for everyone.  Stay safe!Thank You

My return to Mauritius

Mark Twain once wrote, ‘Mauritius was made first and then heaven, heaven being copied after Mauritius’. He was right.

If you ever have the opportunity of visiting this paradise on earth, grab it with both hands.  Mauritius will enchant you, will uplift your soul, making you feel that you belong to the chosen few. Every visitor enjoys personal attention. Every encounter is an opportunity to discover a friendly face. Behind each smile lies the promise of a unique holiday. The contrast of a multitude of colours and tastes, the island, set in its turquoise sea, is an oasis of peace and tranquility. Mauritius, a melting pot where past and present are smoothly blended together, offers an essential beauty that will compel to return to its shores time and time again. Your stay on this island will remain engraved in your memory forever.

Of volcanic origin and generally sheltered by barriers of coral reefs forming natural, safe, crystal clear lagoons, Mauritius has long been a dream destination. Known to the Arabs as early as the 10th century, but officially “discovered” in 1505 by the Portuguese navigator Pedro Mascarenhas, the island was occupied successively by the Dutch (1598-1712) and the French (1715-1810), and was ceded to Great Britain in 1814 through the Treaty of Paris. On 12 March 1968, Mauritius became Independent. Republic Day was proclaimed on 12 March 1992.

Sharing more information on the history of this island and exploring all the delights Maurituis has to offer, make sure you contact the staff from White Sands Tours to show you around.  My visit here to train some of White Sands Tour Leaders was as brilliant as the first time.  Everyone i meet never cease to amaze me with their true hospitality.

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ETDP Seta Accredited Facilitator, Assessor, Moderator Results

It’s that time again whereby we have to say congratulations to all our students that recently have achieved competence and their Statement Of Results.  Wishing all of you the very best of luck as new accredited Facilitators, Assessors and Moderators – you are all going to smash it!  Well done.

Facilitate Learning Using a variety of Given Methodologies Unit Standard 117871

Danie Pieter Martin

Clifford Johnson

Beanet Potter

Sicelo Dlamini

Babalwa Dada

Johannes Du Plooy

Yogandren Soobramoney

Irene Soobramoney

Jakobus Johannes Cilliers

Msawenkosi Zungu

Timothy Perumal

Conduct Outcomes Based Assessments Unit Standard 115753

Samiksha Reddi

Ayanda Sakhile Mhlongo

Danie Pieter Martin

Siboniso Lindokuhle Dlamini

Sicelo Dlamini

Thembeka Primrose Hadebe

Irene Soobramoney

Mudzanani Azwitamisi

Jacqualine Dass

Professor Raphael Ndlovu

Jakobus Johannes Cilliers

Msawenkosi Zungu

Conduct Moderation of Outcomes Based Assessments Unit Standard 115759

Timothy Perumal

Nolene Moodley

Yogandren Soobramoney

Waitron and Housekeeping Self Study courses

THT Hospitality Training (Pty) Ltd are proud to now offer our self study courses for only R800!

South Africa has a high unemployment rate,  there is a dire shortage of skilled workers in the food and beverage and housekeeping hospitality industry.  A skills audit by the Department of Environmental Affairs and Tourism released in 2014, indicated that over the next 3 years the hospitality sector will require thousands of waitrons and cleaners.

The significant growth in the hospitality and tourism industry in South Africa has resulted in a significant gap between supply and demand.  Now is definitely the time for anyone with a passion to be a waitron or cleaner to acquire new skills or brush up on their current ones.  The world is your oyster in the hospitality sector, if you arm yourself with the right skills.  You have to make an effort to be better and stand out from the crowd.

School leavers and even adults don’t always realize that so many opportunities exist in the hospitality industry at present.  We understand that many students want short courses that will enable them to hit the ground running, they want to learn a skill that will immediately enable them to work in restaurants, hotels, guest-houses, bed & breakfasts, bakeries, at caterers, for event companies, corporate kitchens, or to start their own little business.

THT Hospitality Training (Pty) Ltd has over 16 years of experience in the hospitality industry; we have extensive knowledge with regards to training needs and have travelled both locally and internationally carrying out various training courses.  We have recognised that not everyone can afford a full qualification and thus we are proud to offer our self study programmes to anyone that wishes to be a waitron or housekeeper.

Take pride in what you do, better your skills and reach your full potential.  We all have to take that step to improve ourselves.  We are here to assist you every step of the way!housekeeping

Mjejane River Lodge

Returning to a piece of paradise.  I always feel blessed having the opportunity to go and do training and when it is in an area like this…who would not love their job!  I spent a week at Mjejane River Lodge training 3 members of staff to work as representatives for a overseas based tour company.  We covered a variety of subjects that their roles as representatives would entail.  Among these we covered:  Customer Service, Dealing with difficult situations, Dealing with emergencies, Body language and Quality control.  I am sure that all three staff members are going to exceed the guests expectations when they arrive at Mjejane.

While on the topic, if you are looking to explore this piece of heaven look no further that this amazing place.  Mjejane River Lodge is perched on the banks of one of the Kruger National Park’s greatest rivers – the Crocodile River – and is surrounded by tens of thousands of hectares of raw African wilderness. It is here that places of water are places of life. It is here that all forms of wildlife are drawn to the riverine habitat to feed and to quench their thirst. It is here that the paths of predators and prey cross. It is here that life and death are close companions. It is here that you are assured of a breathtaking wildlife experience.

This lodge will offer you an unforgettable experience.  Visit http://mjejaneriverlodge.co.za/

Mjejane River Lodgemjejane-logoimg_0913

African Eagle

The last two days i was fortunate enough to spend in the beautiful mother city Cape Town.  My time was spent with African Eagle tour leaders and some of the office staff.  We covered various bits of training focusing on work carried out for a UK tour operator.

It is always great being able to meet up with faces that you know from the past and obviously meeting new people.

For anyone that wishes to explore the Cape areas or further afield, be sure to give African Eagle a call.  The staff are always friendly and welcoming.  They will go out of their way to ensure you explore this stunning part of the world and that you leave with fond memories.

Thank you for always making me feel like part of your family and i hope to see you all again soon.

https://www.daytours.co.za/

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Exo Travel Myanmar

I did training for SAGA Holidays in Myanmar in 2013 and i have returned to do training for Titan Travel.  On both occasions i worked with staff from EXO Myanmar.  The focus of our training was to ensure all the Tour Managers knew what the expectations of both Titan and the clients were.  We also covered Customer Service Training and Dealing with Difficult Situations.  It was great seeing old faces that i have met before, as well as getting to meet new people.  I only had one and a half days here so did not manage to visit any of the places, but i have been before and can assure you this little gem needs to be explored.  Still new to tourism, there is so much to see.

 

Myanmar  officially the Republic of the Union of Myanmar and also known as Burma, is a sovereign state in Southeast Asia.  One-third of Myanmar’s total perimeter of 1,930 km (1,200 miles) forms an uninterrupted coastline along the Bay of Bengal and Andaman Sea.  The country’s 2014 census revealed a much lower population than expected, with 51 million people recorded. Myanmar is 676,578 square kilometres (261,227 sq mi) in size. Its capital city is Naypyidaw and its largest city is Yangon(Rangoon).

Early civilisations in Myanmar included the Tibeto-Burman speaking Pyu city states in Upper Burma and the Mon kingdoms in lower Burma.  In the 9th century, the Bamar people entered the upper Irrawaddy valley and, following the establishment of the Pagan Kingdom in the 1050s, the Burmese language, culture and Theravada Buddhism slowly became dominant in the country.  The Pagan Kingdom fell due to the Mongol invasions and several warring states emerged.  For most of its independent years, the country has been engrossed in rampant ethnic strife and Burma’s myriad ethnic groups have been involved in one of the world’s longest running onging civil wars.

There is so much to learn, see and enjoy about this country, it is worth a visit with one of EXO Travels great guides.

http://www.exotravel.com/travel/myanmar/tours/

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EXO Travel Bangkok

This has been a whirlwind trip, but so good to see some people i have met before.  I have had the privilege of returning to Bangkok (i was here in February) and this time i was doing training for Titan Travel.  I am always great full for all these opportunities that i am given.  We covered a variety of topics from dealing with customers, body language to focusing on what Titan Travel requires from the Thai Tour Managers when they work with their guests.

For those that have not been to Thailand before, this is a place you need to visit.  Thailand’s allure remains as strong as ever and charms visitors from around the world. For many it offers unforgettable and life changing experiences. Diverse in its offerings, expect extraordinary encounters, friendly locals and mesmerizing destinations steeped in a rich cultural history. Each visitor to Thailand will undoubtedly foster their own unique memories to take home and cherish.  One thing i am also confident in is that the guides from EXO Travel, will take good care of you.

http://www.exotravel.com/travel/thailand/tours/

 

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ETDP Seta Accredited Facilitator, Assessor, Moderator results

We would like to say a huge well done to all our students that recently achieved competence and their SOR’s in the ETDP Seta Accredited Facilitator, Assessor and Moderator course.  We know that you all worked very hard and put so much effort into your Portfolios, thank you for taking the time to submit excellent work.  THT Hospitality Training wish all of you the very best.

Unit Standard 117871  – Facilitate Learning Using A Variety Of Given Methodologies:

Tessiwll John Riddles

Professor Raphael Ndlovu

Thembeka Primrose Hadebe

Willem Andries Verster

Remano Arnolds

Unit Standard 115753 – Conduct Outcomes Based Assessments

Timothy Perumal

Willem Andries Verster

Unit Standard 115759 – Conduct Moderation Of Outcomes Based Assessments

Johannes Du Plooy

Willem Andries Verster

Sidartha Radhakissoon

If you would like to enroll and complete any of these accredited course, contact Celeste on 082 5989 083 or email celeste@ththospitalitytraining.com

Sri Lanka

Once again i had my bags packed to return to Sri Lanka!  Our training took 3 full days and covered Customer Service, Dealing with difficult situations, Body Language and Quality.  I had a fantastic group of guides that i worked with, all of them equally enthusiastic and keen to learn.  Sri Lanka is one of those destinations that you have to visit.  The people are so keen to show their piece of paradise to you.  These are some of the tour guides that you may bump into and i really hope that my training will assist them in their careers to deliver exceptional customer service to all tourists that visit – one of them may even be you!

If you find yourself looking for excellent guides, be sure to contact http://www.akorndmc.com/